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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Kestler

May 12, 2026

5  out of  5
rating by David Kestler
"Julio, Tracie and Shawn were so great to work with!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent James Demmer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Frank Morrone

May 12, 2026

5  out of  5
rating by Frank Morrone
"Very quick reasonable pricing Shawn's the guy to go to."
We responded:
"Thank you so much for the 5-star rating, Frank! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alayna Conklin

May 6, 2026

5  out of  5
rating by Alayna Conklin
"Tracie is absolutely amazing! Helped with everything, no complications. Would recommend"
We responded:
"Thank you so much for the 5-star review of State Farm Agent James Demmer’s Team! We deeply appreciate your kind words here in Port Jervis . "
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Lori Ann Zahora - Fredericks

May 6, 2026

5  out of  5
rating by Lori Ann Zahora - Fredericks
"Always exceptional service with all who I talk to in the office each & every time, from Kim to Tracy to Lisa & today Shawn!! 5-6-26 Shawn helped me again today, professional & helpful!! Thank you for several years of service!!"
We responded:
"Lori, the team greatly appreciates this review and your business. Thank you very much!"
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Dave Sammarco

May 6, 2026

5  out of  5
rating by Dave Sammarco
"James Demmer had been my agent for the last 6 months and his service has been amazing. He worked to get me the coverage I need at a very affordable price. Highly recommend"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent James Demmer’s Team. "
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James Morgan

May 4, 2026

5  out of  5
rating by James Morgan
"Ramiza was a great help in getting me coverage and pricing for exactly what I was looking for! She was also great at explaining what my policies would cover. Excellent help!"
We responded:
"Wow, thank you for the 5-star review, James! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Renee

May 2, 2026

5  out of  5
rating by Renee
""I highly recommend Kim Ward for anyone navigating the complexities of insurance. Her expertise in both Life and Health insurance is top-tier. She took the time to explain all my options clearly, ensuring I had the best coverage for my specific needs. If you’re in the Port Jervis area and want an agent who is knowledgeable, professional, and truly cares, Kim is the one to call!""
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Demmer’s Team. "
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Rachel Quick

May 1, 2026

5  out of  5
rating by Rachel Quick
"Julio O best person who could ever deal with for state farm. We considered leaving state farm, Julio is so wonderful and so helpful, we decided to stay with state farm"
We responded:
"Thank you so much for the 5-stars, Rachel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent James Demmer’s Team anytime."
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Julie LaPorta

April 28, 2026

5  out of  5
rating by Julie LaPorta
"Tracie G. Was very helpful, friendly & professional. She answered all my questions and made the whole insurance process easy! Thank you Tracie!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent James Demmer’s Team. "
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Michelle F

April 27, 2026

5  out of  5
rating by Michelle F
"Whenever I run into issues updating my info via the app/ online, Tracie has always been the best help over the phone. Patient, kind and prompt. The best customer service!"
We responded:
"Michelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent James Demmer’s Team—we are always here to help!"
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Michael Darmanin

April 27, 2026

5  out of  5
rating by Michael Darmanin
"Tracie helped me find a great rate quick and easy.She was very professional and well mannered as well."
We responded:
"Thank you for the 5-star review, Michael! Here on State Farm Agent James Demmer’s Team, we are proud to serve our community and appreciate your recognition. "
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Chandler Brace

April 24, 2026

5  out of  5
rating by Chandler Brace
"Shawn made things SO much easier than anyone else has ever before."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tammy Predmore

April 24, 2026

5  out of  5
rating by Tammy Predmore
"I had the pleasure of working with kim ward yesterday on 4/24/2026 she helped me get set up.wirh renters insurance and a hospital indemnity policy and she explained everything very throughly with me was very compassionate and is always very sweet and welcome whrn I go there for anything even if it is just a question about something ahe is right there to help.me.through it she is very outstanding with her customer service. And I would definitely recommend future people to go see kim i just wanna say thank you for having a great employee. I have no one Kim for a very long time. She has helped me with my sister. Send my sister's been going there. She's always been a helping hand. Again?She is a great employee. And I was very happy to work with her yesterday Tammy predmore"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Demmer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Port Jervis ."
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Joey Baierlein

April 23, 2026

5  out of  5
rating by Joey Baierlein
"Excellent service and great prices they were able to save us more than 100/month on car and even more on home insurance!!! Would highly recommend, very friendly staff and very easy to get in touch with! I send them a lot because they always go above and beyond!"
We responded:
"Thank you for the review, Joe! Be sure to follow us on social media. "
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Dorji Nguldrub

April 21, 2026

5  out of  5
rating by Dorji Nguldrub
"Julio is simply outstanding. Navigating vehicle insurance can be a headache, but he made the entire process effortless. His patience, expertise, and genuine care for his clients set him apart — I couldn’t recommend him more highly."
We responded:
"Dorji, thank you for your wonderful review of State Farm Agent James Demmer’s Team!"
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Eric

April 20, 2026

5  out of  5
rating by Eric
"Kim ward is amazing! My family and I appreciate all she has done for us.."
We responded:
"Thanks so much for the fantastic rating, Eric! We are so glad you had a positive experience with us here on State Farm Agent James Demmer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Vickie Bello

April 20, 2026

5  out of  5
rating by Vickie Bello
"I've been a long time customer of the State Farm office in Port Jervis and have always had the best experiences. Kim Ward has helped me in so many ways over the years and is always available when I have questions. From buying vehicles to being a first time home buyer, she's been there every step of the way to help make the process go smoothly and I can't thank her enough for her assistance!"
We responded:
"Thank you so much for the 5-stars, Vickie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent James Demmer’s Team anytime."
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DAY1SOCIETY

April 20, 2026

5  out of  5
rating by DAY1SOCIETY
"Really good customer service quick and easy no headaches best experienced overall helped me save a lot too would deff recommend to anybody. Thanks Julio brother you a life saver my guy. Edit: Its been a year now since i left this review and now im back honestly nothing has changed. Service is amazing my agent Julio is great he stays on top of things anything i have questions on he is there and explains everything until i have a full understanding. Extremely helpfull and isnt just worried about making a sale he actually cares and listens to the customer and gives the best advise or sudjestions for whatever situation. Came back for motorcycle coverage and it was quick and stress free like always. Thank you for making my experience with you guys always amazing."
We responded:
"Thank you for the wonderful review. We appreciate your business!"
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Andre Ladson

April 17, 2026

5  out of  5
rating by Andre Ladson
"Like a good neighbor, Shawn Neely was there. Great service, great plan, big savings. My man....."
We responded:
"Andre, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent James Demmer’s Team is just a call or email away!"
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Karen Williams

April 17, 2026

5  out of  5
rating by Karen Williams
"Received a very good price for the insurance I needed. We had some family issues that had to be taken care of and he was understanding of the situation and the fact I had to postpone the process of getting my insurance a few times. Highly recommend"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Demmer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Port Jervis ."
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Sandra Montoya

April 16, 2026

5  out of  5
rating by Sandra Montoya
"Al comunicarme con State farm para cotizar el seguro de carro en español me comunicaron con Julio Orellana lo cual me ofreció un excelente servicio, atendió mis necesidades y hubo una comunicación muy clara, resolviendo dudas y ayudando a obtener buena cobertura no solo de carro si no de vivienda también y a un precio razonable, súper recomendado el servicio con Julio Orellana. When I contacted State farm to quote the car insurance in Spanish, they contacted Julio Orellana who offered me an excellent service, attended to my needs and there was a very clear communication, solving doubts and helping to obtain good coverage not only of car but also of housing and at a reasonable price, super recommended the service with Julio Orellana."
We responded:
"Sandra, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent James Demmer’s Team is just a call or email away!"
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pat geiger

April 14, 2026

5  out of  5
rating by pat geiger
"I had a water leak on a Friday at 5:00. Of course everyone was closed. I sent an email to State Farm which was promptly responded to by James Demmer. Saturday morning I received a call from Julio and today I talked to Shawn. All 3 gave me invaluable information. Thanks so much."
We responded:
"Thank you for the fantastic review, pat! We are always here to help with your insurance needs here in Port Jervis . "
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Tim Lilly

April 11, 2026

5  out of  5
rating by Tim Lilly
"Julio went out of his way to rectify a situation I was very happy with his service"
We responded:
"Thank you for taking the time to leave such a great review, Tim. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Robert Blass

April 9, 2026

5  out of  5
rating by Robert Blass
"Sean was very polite and helpful with helping me set up a policy for my rental insurance agreement to were I can have everything covered"
We responded:
"Thank you so much for the 5-stars, Robert! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent James Demmer’s Team anytime."
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Emilia

April 2, 2026

5  out of  5
rating by Emilia
"James was helpful and made the transition to changing my auto insurance policy as easy as possible. Saving me a lot of money!! Thanks James!!"
We responded:
"Emilia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "