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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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justin

February 4, 2026

5  out of  5
rating by justin
"Our Agent was Shawn Neely. We had an excellent experience working with Shawn. Shawn definitely went above and beyond helping us acquire and obtain the proper insurance we needed. He was proactive, attentive and very knowledgeable making sure everything we needed for our specific needs were met. He was very prompt and incredibly easy to work with regarding and addressing all our needs and concerns. Shawn has always responded right back to us whenever we have called when we’ve had questions. We genuinely appreciate his excellent service and would and will highly recommend Shawn to anyone we know."
We responded:
"Wow, thank you for the 5-star review, justin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jessica J

February 4, 2026

5  out of  5
rating by Jessica J
"Our agent was Shawn Neely. He is very Dialed in, Very thorough, and is very patient making you feel at ease and makes sure you are not feeling rushed. You are able to take all the time you need to understand everything that's going on.. Shawn was very patient, understanding, knowledgeable and was very caring about our specific needs for our policies. We are very Thankful to have Shawn as our Starefarm agent and highly recommend him to anyone looking for Auto insurance, House insurance, life insurance, health insurance, ect. Shawn will definitely lead in you in the right direction and help you get the policies you actually want and need. Thankyou Shawn."
We responded:
"Thanks so much for the fantastic rating, Jessica! We are so glad you had a positive experience with us here on State Farm Agent James Demmer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Carrie Vandervort

February 3, 2026

5  out of  5
rating by Carrie Vandervort
"I was told I couldnt get a better rate than what I already had and Kim Ward from state farm in port jervis gave me for than just a better auto insurance rate, I got a great package deal with 5 different policies for myself and my kids. They pull miracles there!!! Thanks Kim for your help."
We responded:
"We appreciate your review, Carrie. We are so happy that you had such a wonderful experience with State Farm Agent James Demmer’s Team here in Port Jervis ! "
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Nelson Woods

February 3, 2026

5  out of  5
rating by Nelson Woods
"Shawn was the absolute best! Made the entire process as simple as possible. Very fast and efficient!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sherub Chozom

February 2, 2026

5  out of  5
rating by Sherub Chozom
""Julio was fantastic! 🚗💪 He helped me understand my auto insurance coverage and found ways to save me money. Knowledgeable, patient, and super helpful - highly recommend working with him! 🙏" there is is more than 5 stars, I would have rated for him. Thank you"
We responded:
"Sherub, thank you for your wonderful review of State Farm Agent James Demmer’s Team! Sherub, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent James Demmer’s Team! "
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Vicki Brown

January 28, 2026

5  out of  5
rating by Vicki Brown
"Spoke with Traci Ann concerning a notice I recognize in the mail about my account being canceled. She had me send her photos of said notice, which I did and she got back too me right away with very professional information concerning such. She did a great Job!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent James Demmer’s Team. "
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matthew

January 26, 2026

5  out of  5
rating by matthew
"Great service with switching insurance from my old car to my new one. Very friendly and helpful."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sheila Rebecca

January 23, 2026

5  out of  5
rating by Sheila Rebecca
"I had an excellent experience working with Julio at State Farm. Julio went above and beyond to help me secure the proper insurance coverage for my boyfriend’s 40th birthday party. Even with tight time constraints, he was proactive, knowledgeable, and incredibly attentive, making sure everything was handled correctly and efficiently. The level of professionalism and courtesy he showed throughout the entire process truly stood out. Because of the trust he built, I also decided to move forward with a rental insurance policy through his office. I highly recommend Julio to anyone looking for reliable, responsive, and top-tier insurance service."
We responded:
"Thanks so much for the amazing review, Sheila! We really appreciate your support here in Port Jervis . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Demmer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Port Jervis . "
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Alex Conklin

January 22, 2026

5  out of  5
rating by Alex Conklin
"Shawn Saved me a bundle,extremely friendly and helpful ."
We responded:
"Thank you so much for the 5-stars, Alex! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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liam C

January 22, 2026

5  out of  5
rating by liam C
"Shawn does a great job and if I could give him more stars I would"
We responded:
"liam, thank you for your wonderful review of State Farm Agent James Demmer’s Team! liam, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent James Demmer’s Team! "
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Nick Hmm

January 15, 2026

5  out of  5
rating by Nick Hmm
"Very quick and efficient, Tracie was very nice"
We responded:
"We are grateful for your 5-star review, Nick! Thanks for taking a moment to share your positive rating of State Farm Agent James Demmer’s Team here in Port Jervis . "
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Debbie Mazur

January 15, 2026

5  out of  5
rating by Debbie Mazur
"Amazing and quick service! Got Home and Auto and saved a lot of money! Thank you!"
We responded:
"Debbie, thank you for your wonderful review of State Farm Agent James Demmer’s Team! Debbie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent James Demmer’s Team! "
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Jessica

January 15, 2026

5  out of  5
rating by Jessica
"I’ve used this office since getting my driving license. Kim Ward has always been extremely helpful and explains everything throughly. She’s very fast and efficient. She makes everything easier!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Furtado

January 13, 2026

5  out of  5
rating by Frank Furtado
"Shawn was very helpful going over my policies and explaining my coverages."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent James Demmer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Gabriella Whitehurst

January 12, 2026

5  out of  5
rating by Gabriella Whitehurst
"Shawn was so helpful and patient when dealing with me. Started talking with him in the beginning of the month about possibly adding on a second car to my policy. Even while sick he called to talk to me and get everything saved in my account in case I got it. I emailed him earlier this morning to go ahead and add it on and called me at his earliest convenience to get everything situated. Definitely a pleasure to work with"
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Allison Valentine

January 11, 2026

5  out of  5
rating by Allison Valentine
"We highly recommend working with Eric Biccum! Eric was incredibly professional and very nice to deal with. He seamlessly bundled our home and auto policies, finding the perfect coverage within our budget constraints. He made the entire process easy and stress-free. Thank you, Eric, for the outstanding service."
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Brandon Berkebile

January 10, 2026

5  out of  5
rating by Brandon Berkebile
"I would like to thank Julio and his team Griffin and Biccum! I just purchased a car on the weekend and Julio answered the phone for me and got me set right up with a policy! Got me the best deal he could! I highly recommend State Farm for insurance for anything! Thanks guys for the help again I appreciate everything you guys do."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We look forward to serving you again soon!"
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Scott Luce

January 9, 2026

5  out of  5
rating by Scott Luce
"Eric is great he is very professional and prompt. He got me a great policy for a snowmobile"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Timothy Babcock

January 7, 2026

5  out of  5
rating by Timothy Babcock
"Griffin was very polite and answered all of my questions and I very proud to be a valued customer of State Farm."
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Sean Owen

January 6, 2026

5  out of  5
rating by Sean Owen
"A great face to face place to do business, the new person sean working on pa auto and homeowners policies. Worked with us by making time for phone calls, in office meetings, and used email and text messages to help us get to our goals. I don't do many reviews but they earned every one of the stars, wish other places would try to compare."
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melvin green

January 5, 2026

5  out of  5
rating by melvin green
"My Latest Experience with State Farm was easy and painless. My State Farm agent Julio Orellana, helped me get threw the adding of a new vehicle and the removal of an old one and saved me a discount with my renter's insurance . Very knowledgeable of the procedures and policies ."
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Koroma Valentinabetty

January 5, 2026

5  out of  5
rating by Koroma Valentinabetty
"James is nice guy. Who knows how to talk to customer. Thanks dear"
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Jordan Lombardo

December 29, 2025

5  out of  5
rating by Jordan Lombardo
"Griffen Rhodes is a very professional and reliable agent. He’s easy to work with and knowledgeable making insurance inquiries stress-free!"
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Donald Coene

December 23, 2025

5  out of  5
rating by Donald Coene
"Tracyann is such a big help with everything going on awesome service every time . can't tell you how much I appreciate them .been with state farm at least 20 years and not leaving"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Suzanne Wellington-Kibler

December 22, 2025

5  out of  5
rating by Suzanne Wellington-Kibler
"Shawn was very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."