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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David

May 22, 2026

5  out of  5
rating by David
"I just like to say that I had the pleasure of working with Mr.Shawn Neely, was a huge help on saving on our homeowners and auto insurance, Took the time to explain everything thoroughly, Would highly recommend, thank you so much!"
We responded:
"Thank you for your kind review of State Farm Agent James Demmer’s Team. We appreciate it!"
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Jennifer Krzynowek

May 22, 2026

5  out of  5
rating by Jennifer Krzynowek
"Highly recommend working with Shawn Neely! He answered all our questions, took the time to review the policies, and saved us on our home & auto insurance - kind, courteous, knowledgeable and great to work with."
We responded:
"Thanks so much for the amazing review, Jennifer! We really appreciate your support here in Port Jervis . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ann W

May 21, 2026

5  out of  5
rating by Ann W
"We recently had a sit down review of our current policies with State Farm with Kim Ward. She is always so helpful, very knowledgeable of insurance policies they offer and makes everything easy to understand!! We purchased an additional life insurance policy for my husband and couldn’t be happier to remain State Farm customers!! Port Jervis staff are always friendly and helpful !!!"
We responded:
"Thank you for the 5-star review, Ann! Here on State Farm Agent James Demmer’s Team, we are proud to serve our community and appreciate your recognition. "
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Kathleen

May 21, 2026

5  out of  5
rating by Kathleen
"Tracie was a joy to work with. Extremely knowledgeable and helped us navigate our needs.Highly recommend checking them out as we saved a bundle."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent James Demmer’s Team here in Port Jervis . "
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krystal hujus

May 20, 2026

5  out of  5
rating by krystal hujus
"I worked with Shawn and as a first time customer of State Farm, had a wonderful experience! He was informative, patient, and answered all of the questions that I had. Highly recommend!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Demmer’s Team. "
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James Hero

May 20, 2026

5  out of  5
rating by James Hero
"James and Tracy are always available to help with whatever you need and get it done asap. Can't thank them enough!"
We responded:
"Thank you so much for the 5-stars, James! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brandon Ortiz

May 19, 2026

5  out of  5
rating by Brandon Ortiz
"Shawn is the best. Very patient and helpful"
We responded:
"Brandon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent James Demmer’s Team is just a call or email away!"
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Kristina Polini

May 19, 2026

5  out of  5
rating by Kristina Polini
"I have been a customer for almost 20 years! I have always gone to Kim Ward for all my questions or concerns. She is so helpful and really knows her stuff!!! Also, Julio is very good! He is kind, helpful and patient! All the agents are so nice there. I highly recommend State Farm PJ"
We responded:
"Thank you for the wonderful review and years of loyalty, Kristina!"
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Davie Franek

May 15, 2026

5  out of  5
rating by Davie Franek
"Shawn was awesome!"
We responded:
"Davie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent James Demmer’s Team here in our Port Jervis office. "
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David Kestler

May 12, 2026

5  out of  5
rating by David Kestler
"Julio, Tracie and Shawn were so great to work with!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent James Demmer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Frank Morrone

May 12, 2026

5  out of  5
rating by Frank Morrone
"Very quick reasonable pricing Shawn's the guy to go to."
We responded:
"Thank you so much for the 5-star rating, Frank! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alayna Conklin

May 6, 2026

5  out of  5
rating by Alayna Conklin
"Tracie is absolutely amazing! Helped with everything, no complications. Would recommend"
We responded:
"Thank you so much for the 5-star review of State Farm Agent James Demmer’s Team! We deeply appreciate your kind words here in Port Jervis . "
Profile photo of Lori Ann Zahora - Fredericks

Lori Ann Zahora - Fredericks

May 6, 2026

5  out of  5
rating by Lori Ann Zahora - Fredericks
"Always exceptional service with all who I talk to in the office each & every time, from Kim to Tracy to Lisa & today Shawn!! 5-6-26 Shawn helped me again today, professional & helpful!! Thank you for several years of service!!"
We responded:
"Lori, the team greatly appreciates this review and your business. Thank you very much!"
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Dave Sammarco

May 6, 2026

5  out of  5
rating by Dave Sammarco
"James Demmer had been my agent for the last 6 months and his service has been amazing. He worked to get me the coverage I need at a very affordable price. Highly recommend"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent James Demmer’s Team. "
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James Morgan

May 4, 2026

5  out of  5
rating by James Morgan
"Ramiza was a great help in getting me coverage and pricing for exactly what I was looking for! She was also great at explaining what my policies would cover. Excellent help!"
We responded:
"Wow, thank you for the 5-star review, James! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Renee

May 2, 2026

5  out of  5
rating by Renee
""I highly recommend Kim Ward for anyone navigating the complexities of insurance. Her expertise in both Life and Health insurance is top-tier. She took the time to explain all my options clearly, ensuring I had the best coverage for my specific needs. If you’re in the Port Jervis area and want an agent who is knowledgeable, professional, and truly cares, Kim is the one to call!""
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Demmer’s Team. "
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Rachel Quick

May 1, 2026

5  out of  5
rating by Rachel Quick
"Julio O best person who could ever deal with for state farm. We considered leaving state farm, Julio is so wonderful and so helpful, we decided to stay with state farm"
We responded:
"Thank you so much for the 5-stars, Rachel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent James Demmer’s Team anytime."
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Julie LaPorta

April 28, 2026

5  out of  5
rating by Julie LaPorta
"Tracie G. Was very helpful, friendly & professional. She answered all my questions and made the whole insurance process easy! Thank you Tracie!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent James Demmer’s Team. "
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Michelle F

April 27, 2026

5  out of  5
rating by Michelle F
"Whenever I run into issues updating my info via the app/ online, Tracie has always been the best help over the phone. Patient, kind and prompt. The best customer service!"
We responded:
"Michelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent James Demmer’s Team—we are always here to help!"
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Michael Darmanin

April 27, 2026

5  out of  5
rating by Michael Darmanin
"Tracie helped me find a great rate quick and easy.She was very professional and well mannered as well."
We responded:
"Thank you for the 5-star review, Michael! Here on State Farm Agent James Demmer’s Team, we are proud to serve our community and appreciate your recognition. "
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Chandler Brace

April 24, 2026

5  out of  5
rating by Chandler Brace
"Shawn made things SO much easier than anyone else has ever before."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tammy Predmore

April 24, 2026

5  out of  5
rating by Tammy Predmore
"I had the pleasure of working with kim ward yesterday on 4/24/2026 she helped me get set up.wirh renters insurance and a hospital indemnity policy and she explained everything very throughly with me was very compassionate and is always very sweet and welcome whrn I go there for anything even if it is just a question about something ahe is right there to help.me.through it she is very outstanding with her customer service. And I would definitely recommend future people to go see kim i just wanna say thank you for having a great employee. I have no one Kim for a very long time. She has helped me with my sister. Send my sister's been going there. She's always been a helping hand. Again?She is a great employee. And I was very happy to work with her yesterday Tammy predmore"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Demmer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Port Jervis ."
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Joey Baierlein

April 23, 2026

5  out of  5
rating by Joey Baierlein
"Excellent service and great prices they were able to save us more than 100/month on car and even more on home insurance!!! Would highly recommend, very friendly staff and very easy to get in touch with! I send them a lot because they always go above and beyond!"
We responded:
"Thank you for the review, Joe! Be sure to follow us on social media. "
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Dorji Nguldrub

April 21, 2026

5  out of  5
rating by Dorji Nguldrub
"Julio is simply outstanding. Navigating vehicle insurance can be a headache, but he made the entire process effortless. His patience, expertise, and genuine care for his clients set him apart — I couldn’t recommend him more highly."
We responded:
"Dorji, thank you for your wonderful review of State Farm Agent James Demmer’s Team!"
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Eric

April 20, 2026

5  out of  5
rating by Eric
"Kim ward is amazing! My family and I appreciate all she has done for us.."
We responded:
"Thanks so much for the fantastic rating, Eric! We are so glad you had a positive experience with us here on State Farm Agent James Demmer’s Team. If there is anything we can do for you in the future, just give us a shout! "