Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patty DeStefano

Patty DeStefano

November 7, 2025

5  out of  5
rating by Patty DeStefano
"Sean at James Demmer State Farm insurance, Port Jervis NY was a pleasure to work with and so helpful ! Highly recommend this firm and this agent !"
Profile photo of Mikey Nicolato

Mikey Nicolato

November 6, 2025

5  out of  5
rating by Mikey Nicolato
"Been with Kim Ward for a long time helped me with showing me how to navigate insurance. I’ve dealt with many insurance agents but none are as good as Kim ! Thank You !"
Profile photo of Alyssa Iorio

Alyssa Iorio

November 6, 2025

5  out of  5
rating by Alyssa Iorio
"Kim Ward is amazing always addresses any questions or concerns right away. Very reliable agent !"
Profile photo of Faith Wendt

Faith Wendt

November 6, 2025

5  out of  5
rating by Faith Wendt
"Kim Ward is the best! Makes the process very easy and understandable and always makes time for her clients!"
Profile photo of Mark B

Mark B

November 5, 2025

5  out of  5
rating by Mark B
"Kim is great ! Just added 2 vehicles and subtracted 2 and the transition was flawless even though the subtraction was delayed. Thought it would be a big hassle but wasn't with Kim. Thank you !"
We responded:
"Thank you, Mark! Kim is certainly a great asset to our team!"
Profile photo of Tamra Jenter

Tamra Jenter

November 5, 2025

5  out of  5
rating by Tamra Jenter
"We were looking for new Home and AUTO Insurance, so I contacted Shawn and I was amazed how much he was able to save us. Every time we talked on the phone, I can say it was a pleasure. He was polite and took the time to answer all my questions. Thank You Bob and Tammy J."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Samantha Slocum

Samantha Slocum

November 5, 2025

5  out of  5
rating by Samantha Slocum
"Shawn is awesome. He was very helpful and respectful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kirsten Gardner

Kirsten Gardner

November 4, 2025

5  out of  5
rating by Kirsten Gardner
"Shawn has been very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Seth Sullivan

Seth Sullivan

November 4, 2025

5  out of  5
rating by Seth Sullivan
"I recently decided to change insurance company’s, and upon doing some research I received a call from Shawn at this state farm office. He found me a great policy with similar coverage to what had with my prior insurance company, plus some extra stuff like renters insurance etc. I’m grateful to have received Shawn’s call because now I have my policy and my daughters as well. I would certainly recommend him to others. He has always been friendly, down to earth and very relatable each time we have spoken. Not at all like talking to some random person on the other side of the world. I’m very happy with the experience I had with Shawn and his office."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Troy Rosser

Troy Rosser

November 3, 2025

5  out of  5
rating by Troy Rosser
"Ms Tracie was such a big help .she took her time and informed me in giving me so much to help me save money and also keeping me protected while driving on the road some insurance people rather take the money then actually help u understand what you getting for the buck ..Ms Tracie is definitely different from other insurance company representative you want good primary you?? You want good customer service? You want the best coverage? Go give Ms Tracie a call she definitely will help you ....once again thank you Ms tracie"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of tammy harris

tammy harris

October 28, 2025

5  out of  5
rating by tammy harris
"I just started working with Eric and he is very efficient so far. He returns calls quickly and is very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of red beard

red beard

October 20, 2025

5  out of  5
rating by red beard
"I've never had a bad experience with this office. They are very willing to help with whatever you need and offer ways to ensure that you are getting the most insurance for your money! I would also like to say a special thank you to Tracey Ann. It's always a pleasure to talk to her and she consistently goes above and beyond to help me with everything I need."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Matthew Maculloch

Matthew Maculloch

October 17, 2025

5  out of  5
rating by Matthew Maculloch
"Spoke with Julio, very professional, yet very personable and friendly. Great experience, had absolutely no problems getting lowered costs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jobanpreet Singh

Jobanpreet Singh

October 15, 2025

5  out of  5
rating by Jobanpreet Singh
"Way of explanation for my all questions was so good and i get best price for my vehicle insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of jay quick

jay quick

October 13, 2025

5  out of  5
rating by jay quick
"Shawn was a very big help starting a new policy and getting me coverage on a new vehicle. He is very knowledgeable and helped me understand a lot of the insurance and how it works , helping me find great coverage and bundling a few things to help with discounts making insurance affordable and understandable . I would highly recommend Shawn as your statefarm insurance agent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Bucky Sac

Bucky Sac

October 9, 2025

5  out of  5
rating by Bucky Sac
"Great office with knowledgeable staff!!! Tracie helped explain all the things for Auto Insurance. Exactly what I needed to understand how it all works! Thank you Tracie I Will never Forgét you!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Lindsay Innella

Lindsay Innella

October 9, 2025

5  out of  5
rating by Lindsay Innella
"Kim Ward was very helpful and efficient when helping my son and myself. Highly recommend if you are looking into getting yourself and/or your family life insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Matt Babcock

Matt Babcock

October 6, 2025

5  out of  5
rating by Matt Babcock
"5 stars I have been with state farm for close to a decade, and I cannot thank Kim Ward enough for being the absolute best, most helpful, informative, agent I have had. She is a wealth of information and genuinely has her clients best interest at heart."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Brenda Rupert

Brenda Rupert

October 6, 2025

5  out of  5
rating by Brenda Rupert
"Shawn has been very helpful with all my issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jessy Bullock

Jessy Bullock

October 2, 2025

5  out of  5
rating by Jessy Bullock
"Great person very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jonathan

Jonathan

October 1, 2025

5  out of  5
rating by Jonathan
"Tracy Ann was super efficient and helpful. Working at an auto dealership I really appreciate this Great service. I highly recommend this agency."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Laleck Greene

Laleck Greene

October 1, 2025

5  out of  5
rating by Laleck Greene
"Had a chance to talk to one of the Representatives in the establishment and He (Shawn) has Been helpful and meticulous in every since of the word. My first time in a State Farm Setting discussing the Pertinent and It was a Well put together experience. He answered all my questions and even provided insight of his own and that’s what ultimately lead to my decision. Very much appreciated"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Alexis

Alexis

October 1, 2025

5  out of  5
rating by Alexis
"Tracie Ann is so extremely kind and helpful, I would recommend her to anyone that is looking for Insurance. 10/10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jessica P

Jessica P

September 30, 2025

5  out of  5
rating by Jessica P
"I had a great experience speaking with Tracy. She was very professional, and took the time to explain things in a way that made sense to me. I appreciated her friendly and knowledgeable approach."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ramona Conklin

Ramona Conklin

September 29, 2025

5  out of  5
rating by Ramona Conklin
"Had The pleasure today to have had Tracie Ann Answer The Phone Today at State Farm And Can’t Say Enough How courteous And Helpful She Was To Help me with Our Auto Insurance. Pleasant Personality And Fast Response For Our Help we Needed . Will Ask For Her In Future 🇺🇸🫡🙌🙌 . Just A Great Relief To Have A Caring Person on The Phone .💫🙌💫THANK YOU"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"