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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Romana Ouano

Romana Ouano

September 3, 2026

5  out of  5
rating by Romana Ouano
"Julio is very helpful and answer all my question and he is good of what he do ! He is highly recommended !"
We responded:
"Thanks so much for the amazing review, Romana! We really appreciate your support here in Port Jervis . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Shawon Rivers

September 2, 2026

5  out of  5
rating by Shawon Rivers
"My Rep Shawn was a big help this afternoon. Answered all my questions and was very knowledgeable. Never an issue with State Farm!"
We responded:
"Shawon, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Olivia Robinson

August 31, 2026

5  out of  5
rating by Olivia Robinson
"Kim Ward is my agent and she is excellent! she deals with my insurances and life insurance whenever i have a problem she always there to help me out i highly recommend her!!! i give her 100 stars"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Olivia

August 31, 2026

5  out of  5
rating by Olivia
"Kim ward handles my insurance and life insurance she’s a pleasure to have as an agent whenever i need something she is always there to help me!! I give her 10 starts"
We responded:
"Thank you Olivia! "
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Christina Mcelroy

August 31, 2026

5  out of  5
rating by Christina Mcelroy
"Kim Ward in the Port Jervis office is wonderful. I’ve been with them for a year and rates went down."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eric

August 31, 2026

5  out of  5
rating by Eric
"Kim ward is amazing! My family and I appreciate all she has done for us.. if your planning on getting life insurance, go see Kim ward!!"
We responded:
"Eric, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Denis Cunningham

August 31, 2026

5  out of  5
rating by Denis Cunningham
"Great customer service ALWAYS Julio!!!!!"
We responded:
"Denis, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Port Jervis insurance team! - Your State Farm Agent, James Demmer "
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Alex Wento

August 31, 2026

5  out of  5
rating by Alex Wento
"Shawn was super helpful and quick to get updates done for me, definitely happy to have worked with him!"
We responded:
"Alex, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Port Jervis. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent James Demmer and Team "
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Assitan Diawara

August 31, 2026

5  out of  5
rating by Assitan Diawara
"I was looking for good interest for my car and my home so I called state farm and Julio Orellana helped me so well. He understood what I needed and I couldn't ask for a better service helper. This guy needs a raise!"
We responded:
"Assitan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Anthony Steberger

August 26, 2026

5  out of  5
rating by Anthony Steberger
"Eric was awesome! Helped me out really well. Got me the best quote out of 4 other companies. Keep up the good work!"
We responded:
"Wow, thank you for the 5-star review, Anthony! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Wendy Clason

August 25, 2026

5  out of  5
rating by Wendy Clason
"Eric was very easy to work with. He followed up exactly when he said he would and he was able to answer all our questions."
We responded:
"Wow, thank you for the 5-star review, Wendy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jeff Cummings

August 21, 2026

5  out of  5
rating by Jeff Cummings
"Met with Julio to compare prices and he was excellent. Gave us a great price. I’m saving money with State Farm. Julio was great to work with. He’s smart and knows his business. Would definitely recommend this office in Port Jervis and highly recommend Julio."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Port Jervis insurance team. "
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Julia Ross

August 21, 2026

5  out of  5
rating by Julia Ross
"Noelle is absolutely wonderful to work with! She is always friendly, professional, responsive, and makes everything easy to understand. She truly goes above and beyond to make sure you’re taken care of."
We responded:
"Julia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Port Jervis. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent James Demmer and Team "
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Pipes Harley

August 21, 2026

5  out of  5
rating by Pipes Harley
"Noelle was so helpful. She made it so simple to sign up. I'm old school. I still like to go into an office and deal with a real person"
We responded:
"Pipes, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - James Demmer and Team "
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Anais Rosario

August 20, 2026

5  out of  5
rating by Anais Rosario
"Through having to switch my auto insurance from New York to Connecticut and now switching over my insurance to a new vehicle, they have been nothing but amazing. I have worked with Shawn and he always reaches out to me when I need to update something and answers all of my questions regardless of how ridiculous they are. He has been so helpful in making the process easy and explaining everything to me in a way that I can understand. Truly appreciate how awesome and helpful the team is!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Sarah Kean

Sarah Kean

August 20, 2026

5  out of  5
rating by Sarah Kean
"Can’t say enough good things about Shawn and Kim. They both go above and beyond in making sure you not only know what your coverage is, but that you also understand it and know any other options that they can give you."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Dawn Bertsch

Dawn Bertsch

August 19, 2026

5  out of  5
rating by Dawn Bertsch
"Thank you Noelle for your great service when my husband bought a new vehicle. We were picking up the vehicle first thing on Saturday and it was great to know the insurance part was all taken care of."
We responded:
"Dawn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Andrew

August 19, 2026

5  out of  5
rating by Andrew
"Shawn has helped me so much with my coverage and getting the plans I need. Helping me with lowering rates and just being a kind and understanding person!"
We responded:
"Andrew, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Cheyanna Wolfe

Cheyanna Wolfe

August 17, 2026

5  out of  5
rating by Cheyanna Wolfe
"Eric was very nice and friendly helped me find a cheaper rate then what I have now and answered all my questions even the ones that seemed silly. Thank you again so much for your help!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Nozhat Tasfia

Nozhat Tasfia

August 15, 2026

5  out of  5
rating by Nozhat Tasfia
"Shawn was amazing really helped me out a lot and explained everything perfectly"
We responded:
"Thank you so much for the 5 stars, Nozhat! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Roksana Begum

Roksana Begum

August 14, 2026

5  out of  5
rating by Roksana Begum
"Shawn was a wander full helper"
We responded:
"Roksana, thank you for the amazing review! Our Port Jervis insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - James Demmer, your State Farm Agent "
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Gretchen Stephens

August 11, 2026

5  out of  5
rating by Gretchen Stephens
"Great and efficient service.

Answer all my questions with great response time"
We responded:
"Hi Gretchen, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - James Demmer, Your State Farm Agent "
Profile photo of Malayna Mackerley

Malayna Mackerley

August 6, 2026

5  out of  5
rating by Malayna Mackerley
"I worked with Shawn and he made the process of switching and getting life insurance for me and all 5 kids easy and painless. I would 100% recommend this location to anyone looking for a more straightforward and personal experience"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Edward Jefferson

Edward Jefferson

August 1, 2026

5  out of  5
rating by Edward Jefferson
"This guy is the best help me out a lot Julio thank you man"
We responded:
"Hi Edward, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Port Jervis.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, James Demmer "
Profile photo of C Flieges

C Flieges

July 30, 2026

5  out of  5
rating by C Flieges
"I cannot express how well this branch treats its customers. Shawn in particular has been a huge help and making sure everything i need is covered and taken care of. Cannot recommend this branch enough!"
We responded:
"Thank you so much for your kind review, C!  If you need insurance assistance, we are just an email or call away! - James Demmer, your State Farm Agent   "