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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donald Coene

December 23, 2025

5  out of  5
rating by Donald Coene
"Tracyann is such a big help with everything going on awesome service every time . can't tell you how much I appreciate them .been with state farm at least 20 years and not leaving"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Suzanne Wellington-Kibler

December 22, 2025

5  out of  5
rating by Suzanne Wellington-Kibler
"Shawn was very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Manuel Guevara

December 19, 2025

5  out of  5
rating by Manuel Guevara
"Shaun was amazing"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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S2_football S2

December 19, 2025

5  out of  5
rating by S2_football S2
"Shawn is a really great agent answered all of my questions and knows what he’s doing, 100% recommended"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Becky Fernandez

December 19, 2025

5  out of  5
rating by Becky Fernandez
"I was under a lot of stress when I found myself having to buy a car in the middle of winter. I am so grateful that I got Julio- without him, I wouldn’t have had such a positive outcome insuring my new vehicle. Julio was very patient. He took the time to listen and he answered all of my questions. He went above and beyond resolving my issue quickly and he even saved me money. Julio also speaks Spanish which is a huge asset because he was able to talk to my Mom and go over her concerns so that she understood everything and felt confident. Julio is really hard working and dedicated. I feel lucky that I got him."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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The Clay Maker

December 19, 2025

5  out of  5
rating by The Clay Maker
"Amazing service, super-friendly and would most certainly call again!’"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christina Mcelroy

December 19, 2025

5  out of  5
rating by Christina Mcelroy
"Kim Ward in the Port Jervis office is wonderful. She explained everything in detail made the switch stress free."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Crystal Tompkins

December 19, 2025

5  out of  5
rating by Crystal Tompkins
"Shawn was super attentive and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Damico

December 18, 2025

5  out of  5
rating by John Damico
"Tracie made everything easy, appreciate everything , would definitely recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tonianne Motta

December 18, 2025

5  out of  5
rating by Tonianne Motta
"Thank you to Tracie and team of State Farm. Appreciate your help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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mellissa Morocho

December 18, 2025

5  out of  5
rating by mellissa Morocho
"Tracie has been managing my multiple insurance policies for many years, and her professionalism, dedication, and attention to detail are truly exceptional. Based out of the Port Jervis office, she is consistently proactive, highly responsive, and extremely thorough in addressing every question, concern, or issue. She goes above and beyond to ensure that my coverage is comprehensive and thoughtfully tailored to meet my specific and evolving needs. Tracie takes the time to clearly explain options, anticipate potential concerns, and secure the best possible policies, which provides an exceptional level of confidence and peace of mind. It is rare to find someone so knowledgeable, dependable, and genuinely committed to her clients. I am extremely grateful for the outstanding service and care she continuously provides and highly recommend both Tracie and her company."
We responded:
"Thank you for the wonderful review, Mellissa!"
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Heidi Levengood

December 12, 2025

5  out of  5
rating by Heidi Levengood
"I wanna say thanks to Shawn for being beyond helpful he was very patient and accommodating thank you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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ARLENE TOLENTINO

December 11, 2025

5  out of  5
rating by ARLENE TOLENTINO
"I recently had the pleasure of speaking with Julio. He was incredibly professional and knowledgeable and took the time to understand my specific needs. Highly recommend him to anyone seeking a trustworthy and competent insurance agent!""
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shannon Buck

December 11, 2025

5  out of  5
rating by Shannon Buck
"Thank you to Julio!! Very professional and helpful! Addressed and solved my issue same day!!"
We responded:
"Thank you, Shannon! We’re thrilled to know that Kim provided such knowledgeable and helpful service. Your recommendation means a lot to us, and we’re here to help with all your insurance needs"
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Jessica

December 11, 2025

5  out of  5
rating by Jessica
"I’ve used this office since getting my driving license. Kim Ward has always been extremely helpful and explains everything throughly. She’s very fast and efficient. She makes everything easier!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexander Smith

December 11, 2025

5  out of  5
rating by Alexander Smith
"A few years ago I switched auto insurance to state farm and I have had only good experiences while also receiving a more affordable rate. Last week I added a new vehicle and Julio was very helpful, even when I called 15 minutes prior to them closing."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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D M

December 10, 2025

5  out of  5
rating by D M
"Shoutout to agent Sean in Port Jervis for his excellent assistance pertaining to my auto insurance. He always answers my questions clearly and patiently. A+ and 5 STARS for Sean!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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E C

December 10, 2025

5  out of  5
rating by E C
"Shawn was very helpful with the insurance!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katherine carroll

December 9, 2025

5  out of  5
rating by Katherine carroll
"Agent Eric Biccum assisted me with setting up my homeowners and vehicle policies, and he made the entire process incredibly easy and efficient. His promptness in addressing my needs and providing all necessary information was truly impressive. On the few occasions I’ve had to reach out regarding my policies, he has always responded in a professional and timely manner. I genuinely appreciate his excellent service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Cunningham

December 8, 2025

5  out of  5
rating by Amy Cunningham
"Shawn is AMAZING! He was able to answer all my questions and even help with my transition to a new vehicle. He advised me on ways to save some money through the defense driving online course. My husband and I are happy and satisfied with the customer service and overall help that we received. Thank you to the entire State Farm Team"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adianna Camarillo

December 8, 2025

5  out of  5
rating by Adianna Camarillo
"Kim was absolutely amazing! She was so kind, patient, and took the time to explain everything in a way that was easy to understand. Her professionalism and genuine willingness to help made the whole experience stress free. I’m truly grateful for her assistance and highly recommend working with her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelly Toland

December 4, 2025

5  out of  5
rating by Kelly Toland
"He is very kind and knowledgeable and takes his customers crisis. And makes things happen very grateful for him."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Trenten Montesino

December 2, 2025

5  out of  5
rating by Trenten Montesino
"Shawn was a terrific help and explained everything thoroughly and concisely. Don’t hesitate to give them a call."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Loretta

December 1, 2025

5  out of  5
rating by Loretta
"Sean was very helpful Giving me the best rates Went over everything and explained it so I understood my policy’s Thank you so much"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cody Hulse

December 1, 2025

5  out of  5
rating by Cody Hulse
"Shawn Neely is always Very attentive and helpful. As well as the rest of the James Demmer team. They are easy to work with and are very knowledgeable and make sure your needs are met."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."