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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lurlena House

April 30, 2024

5  out of  5 rating by Lurlena House
"They are the best people ever! They helped me out so much! I wish I can give them 20 stars!"
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George MacEachern

April 30, 2024

5  out of  5 rating by George MacEachern
"Kim Ward always gets it done for us! She’s taken care of us for years! I always seem to call last minute in a hurry, but it always gets handled!"
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CAL (czarming)

April 30, 2024

5  out of  5 rating by CAL (czarming)
"I’ve been with this State Farm office for 40+ years. In this time I’ve worked with Kim Ward on a lot of my insurance needs. She’s professional and I value her insight and recommendations. I love Kim, she’s a gem!"
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Christopher Cooney

April 29, 2024

5  out of  5 rating by Christopher Cooney
"Shawn is the most attentive insurance agent I have ever met. I am a pretty tough customer because I want things simple, and expect the people I pay to work hard answer questions quickly. Shawn is literally the epitome of great service, and I recommend him every chance I get."
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Ammon Archie

April 29, 2024

5  out of  5 rating by Ammon Archie
"I appreciate State Farm’s service, and in particular, this Port Jervis branch and Shawn N.’s customer support. For a large company, their auto insurance rates are better than fair (I’ve checked). Most of all the customer service is outstanding. Nowadays in many companies, there’s a growing number of customers easily being underserved from automated processing systems and lack of follow up, -it’s a huge benefit when your agent is actually trying to give you the best resolution and follows through. Even if I could save some money elsewhere, I wouldn’t want to gamble on losing this good service. A tree even fell on my Jeep recently. The claim process was straight forward and I was thankful to get the highest value of my 10 year old vehicle. No discrepancies. Took the stress out of it. Got me singing “Like A good neighbor State Farm was there”! 😀"
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Timm

April 27, 2024

5  out of  5 rating by Timm
"Great service. I would definitely recommend Eric for all of my insurance needs."
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Debbie Demole

April 27, 2024

5  out of  5 rating by Debbie Demole
"Eric Biccum is a great agent. Very knowledgeable and helpful. Highly recommended!"
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Makayla

April 25, 2024

5  out of  5 rating by Makayla
"Shawn Neely helped me through every step of the process, and explained everything well !! He is awesome! Thanks for everything !"
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Katie Mospan

April 24, 2024

5  out of  5 rating by Katie Mospan
"I was contacted by Griffen Rhodes after looking at options online. I got a pretty good rate, and a great policy. Griffen made it so simple and went above and beyond! I had State Farm years ago and am very pleased to be back with such a reputable company. Thanks Griffen!"
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Kathleen Zottarelli

April 20, 2024

5  out of  5 rating by Kathleen Zottarelli
"Shawn Neely has been a huge help to my husband and I with all of our insurance needs. He spends time with you with all options available and how each will benefit you. I would (and have) recommended State Farm to all of my family and friends. Shawn is the agent to see!!"
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Patricia Wickham

April 19, 2024

5  out of  5 rating by Patricia Wickham
"Kim Ward at State Farm has been handled my family’s insurance for many years. She always helps us if we have any questions or concerns. Recently she was super helpful with signing us all up for life insurance."
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Lynda Wickham

April 19, 2024

5  out of  5 rating by Lynda Wickham
"Highly recommend State Farm! Had a great experience getting a quote for life insurance with Kim Ward!"
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Kimberly Foglia

April 16, 2024

5  out of  5 rating by Kimberly Foglia
"I have worked with State Farm office in Port Jervis since I started driving over 30 years ago. Thanks to the knowledge and assistance from Kim Ward. She has been amazing. Also, she hooked us up with Life insurance as well. Thank you Kim!!"
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Ginny Schouten

April 15, 2024

5  out of  5 rating by Ginny Schouten
"Have been with State Farm since 1973 - With this office since 1995. I can not say enough about my agent Kim Ward and the Staff / Alex, TraciAnn, Lisa, and Eric. At any time they answer questions and keep me posted on any updates that are coming. This is an office I highly recommend."
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Arthur Schouten

April 15, 2024

5  out of  5 rating by Arthur Schouten
"I have been using this agency for nearly 30 years. Kim W. is absolutely outstanding and always able to help with questions regarding anything and everything from homeowners insurance to car insurance to life insurance."
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Hillary Fisher

April 15, 2024

5  out of  5 rating by Hillary Fisher
"I called in to make some changes to my insurance and spoke with Shawn. He was wonderful and extremely helpful. He made sure to answer all of my questions and made sure everything was ready for me to take my new car. I love this State Farm location and will continue to do business with them."
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Princess Gause

April 9, 2024

5  out of  5 rating by Princess Gause
"Lisa was awesome.... She was completely respectful and informative asking me questions to get me the best discounts available to me.... Thank you"
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Kylia Easter

April 8, 2024

5  out of  5 rating by Kylia Easter
"I worked with Eric who helped me save over $2,000 by bundling my home and auto insurance. He worked with me to ensure that my coverage mirrored what I already had. If I had questions he was very quick to respond. I am extremely pleased with my experience and I highly recommend him. I have already recommended him to my daughter for her Condo insurance."
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Simone Thomas

April 6, 2024

5  out of  5 rating by Simone Thomas
"Excellent Custemer Services from Shawn at State Farm. I would definately recommend his office to anyone who looking for insurance. He is highly recommended across the board."
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Joseph Tines

April 4, 2024

5  out of  5 rating by Joseph Tines
"Great service and have always helped with any issues promptly!! Cheapest and best insurance you will find!!"
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Travis Van Strander

April 2, 2024

5  out of  5 rating by Travis Van Strander
"Ive been with this office for over 18 years. Kim has always been a pleasure to work with and knows my needs and looks out for my best interest!"
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Jennifer Ewald

March 21, 2024

5  out of  5 rating by Jennifer Ewald
"Kim is always my go to for all insurance needs big and small. She goes above and beyond to make sure you’re covered for every eventuality."
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Shawn Neely

March 19, 2024

5  out of  5 rating by Shawn Neely
"I’ve been a State Farm customer for 20 years and I can’t imagine being with another company. The James Demmer agency is amazing!! Every member of the team is outstanding to talk to and they are so helpful with all of my family’s insurance needs."
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Deborah Rutt

March 19, 2024

5  out of  5 rating by Deborah Rutt
"Kim is wonderful! She helps me with everything for years. Love her and the Demmer Agency."
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Jamie Zaccari

March 19, 2024

5  out of  5 rating by Jamie Zaccari
"I have wrote a review in the past, But i really need to express how thankful I am to find an agent like Kim Ward. I have had Kim as an agent for over 10 years and she is the best. She takes the time to explain things and pulls no punches. She truly cares about her clients. Thank you State Farm for having an agent like Kim."